The Welcome Entrance Gate is located at the entry to The Meadow from the Bayfront MRT direction.The event gameplay can be experienced within the designated space at Gardens by the Bay, excluding Flower Dome and Cloud Forest.

There is no parking secured for this event. We recommend using public transportation to make your way to Gardens by the Bay.

• MRT
  • Direct access to the park is available via the Bayfront MRT Station, which is the nearest point of direct access to the Pokémon GO Safari Zone: Singapore.
• Bus
  • Buses with routes that stop near the premises are available. For more information, please visit the Gardens by the Bay website.

Please see the maps with their locations posted in the park.

Gardens by the Bay is a non-smoking area.

Yes! Merchandise will be sold at the location marked on the map posted in the park during the event.

• Tickets can be purchased from the Pokémon GO Event Ticketing page.
• Trainers must physically visit Gardens by the Bay to enjoy all the exclusive content that this event has to offer.
• For purchasing information, visit Registering for Live Events.

• Open the Pokémon GO app when you get to Gardens by the Bay during the date and time listed on your event ticket.
• Trainers at the park who do not possess a ticket will not have access to event-exclusive content.

• Any minor attending the event must be accompanied by a parent or guardian. For children under 14, a ticket must be purchased for the attending child and for the parent or guardian accompanying them.
• You will not be able to participate in the event outside of the park, even with a ticket.
• There are a limited number of tickets available. Tickets are available on a first-come, first-served basis.
• You will see “Tickets Available!” next to the Safari Zone: Singapore event ticket link if the event hasn’t sold out.
• The event experience will be available only at this location on the specified date and time.
• Note: Tickets to this event are nonrefundable (subject to applicable law and the exceptions set forth in the Terms of Service). There are a limited number of tickets available. Tickets are available on a first-come, first-served basis.
• Child Accounts:
  • Trainers with child accounts can attend events when accompanied by a parent or guardian. Their parent or guardian must reserve a ticket for themselves and for any children that will be attending. To register, the email associated with the parent or guardian’s Pokémon GO account must match the parent or guardian’s email address on file with Niantic Kids or Pokémon Trainer Club.

Please check our event support FAQ page and @NianticHelp on Twitter.

• Niantic Support FAQ – Pokémon GO Safari Zone: Singapore
• Niantic Help Twitter account

• For frequently asked questions regarding events, please refer to the Pokémon GO Help Center. In most cases, the issue can be resolved by restarting the app or device.
• If you have purchased an event ticket but are still not able to access event-exclusive content, please visit the Pokémon GO Technical Support area located in the park. For any other issues during the event, please contact support via the app.

• This event will be run in conjunction with the local guidelines established by the governments of Singapore to prevent the spread of COVID-19. We recommend visiting the Ministry of Health website for the latest information, including when and where to wear masks.
• Please maintain good hygiene in all circumstances.
• Hand sanitizers are available at selected areas of coverage.

• We ask that you manage your personal health and well-being by, for example, keeping hydrated, wearing a hat, etc.
• We ask that parents and guardians prioritize their child’s personal health first and foremost.
• Trainers can find the F&B retailers within the park.

Trained medical professionals will be at the medical station on the park.

Please speak to staff at the Information desk.

If you experience any kind of harassment, please speak to staff at the Information desk.

Please take all of your garbage home with you.

There will be some charging stations provided inside the park. Look for objects with the word POWERBANK written on them. However, we suggest bringing your own portable chargers due to the limited number of stations available.

Please speak to staff at the Information desk during the event if you lose any items while in Gardens by the Bay. Please note that the remaining items will be disposed of once the event ends, and that we will not be responsible for any lost and found items thereafter.

• This event will be held regardless of the weather. However, it may be canceled in the case of extreme weather or natural disasters. The event may also be canceled depending on current COVID-19 guidelines.
• Please check weather forecasts prior to attending the event and wear appropriate clothing.

Please contact press@nianticlabs.com if you wish to record or cover the event.

• Place: Promontory
• Date: Friday, November 18, 2022, to Sunday, November 20, 2022
• Time: 7:30 p.m. – 7:50 p.m. (GMT+8)
• Reservations are not required, but space is limited at the park.

Please visit the following website to see a map of special photo opportunities.

• Pokémon Air Adventures website

Please visit the Singapore Tourism Board website.